Product Quality
& Safety
Yes, all SKNAURA products are dermatologically tested to ensure safety and skin compatibility. Our rigorous testing protocols guarantee that every formulation is safe for use across all skin types.
Our products are formulated to be Paraben Free, Sulphate Free, Alcohol Free, Toxin Free, and Cruelty Free. Every ingredient is carefully selected to provide effective skincare without compromising on safety.
Our formulations are designed to suit most skin types. However, we recommend performing a patch test before full application to ensure compatibility with your specific skin needs.
With over 20 years of manufacturing expertise, we carefully select active ingredients, conduct extensive R&D, and test formulations with real users to ensure performance and safety before launch.
Orders
& Shipping
Currently, SKNAURA products are available exclusively on leading e-commerce platforms such as Amazon, Flipkart, Myntra, and other authorized online marketplaces.
At the moment, we do not sell directly through our website. All purchases must be made through our official marketplace partners.
Once your order is placed, tracking details will be shared by the respective e-commerce platform. You can track your shipment directly through your order history on that platform.
Delivery timelines depend on the marketplace, your location, and courier partner. Estimated delivery dates are shown during checkout on the platform where you purchase.
Returns &
Exchanges
Return and exchange policies are governed by the respective e-commerce platform from which you purchased the product. Please review their guidelines before placing an order.
Returns for personal preference are subject to the platform's return policy. Please review their guidelines before placing an order.
If you receive a damaged, defective, or incorrect product, please raise a return or replacement request directly through the platform within their specified return window.
Refund timelines depend on the platform's policies and your payment method. Please refer to their refund section for exact details.
Discounts
& Offers
Discounts and promotional offers may be available during special sales events on e-commerce platforms.
You can check ongoing deals directly on the marketplace where SKNAURA products are listed.
Offer combinations depend on the policies of the respective platform.
At present, all discounts are managed by our marketplace partners. Any available coupons will be displayed on those platforms.