At SKNAURA, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or purchase our products.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via payment gateways)

Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited
• Cookies and usage data

This information helps us improve your experience and provide better services.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates
• Respond to customer queries
• Improve website performance
• Send promotional offers (only if you opt-in)
• Prevent fraud and ensure security

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Remember preferences
• Analyze traffic and usage patterns

You may disable cookies in your browser settings, though this may affect website functionality.

4. Payment Security

All payment transactions are processed through secure third-party payment gateways. SKNAURA does not store your complete credit/debit card details.

We implement appropriate security measures to protect your data from unauthorized access.

5. Sharing of Information

We may share your information only with:

• Trusted logistics partners for order delivery
• Payment processors
• Legal authorities if required by law

All third-party partners are obligated to maintain confidentiality and data security.

6. Data Protection & Security

We take reasonable technical and organizational measures to safeguard your personal information. However, no online transmission can be guaranteed 100% secure.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

For such requests, please contact us at the details below.

8. Children’s Privacy

SKNAURA does not knowingly collect personal information from individuals under 18 years of age without parental consent.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.